Refund Policy

1. Implementation Fees

One-time implementation fees are non-refundable once shop configuration and onboarding work has begun.

2. Subscription Refunds

Monthly subscription fees are billed in advance and are non-refundable for partial months of service.

3. Cancellations

Clients may cancel ongoing services with 30 days' written notice. Access continues through the end of the current billing cycle.

4. Exceptions

Refund exceptions are evaluated on a case-by-case basis for documented service failures on our part.

5. Requesting a Refund

Refund requests can be submitted to billing@premierwoodworking.us for review.